Frequently Asked Questions

Cross-Border E-Commerce FAQ

What Is China Cross-Border E-Commerce?

What regulations should I take note if I want to use CBEC to sell my products?

What is the “positive list”?

What is the customs clearance process?

How should I choose the cross-border business model for China?

What is the tax rate for cross-border e-commerce? How to calculate?

Frequently Asked Questions

Product function related

What industries can you serve?

Is it possible to use your cross-border e-commerce service without an e-commerce website?

Can I use both Direct Delivery and Bonded Warehouses?

Is it possible to cooperate without enabled WeChat Pay and Alipay?

What counts as auto-mapping products?

ADDITIONAL QUESTIONS

Service and Charge related

Is there an agent specially assigned to help us during the onboarding process?

How can I arrange for a trial?

What service features are available in the free trial?

How do you charge for your service?

What's the difference between a free test order and getting a trial demo?

ADDITIONAL QUESTIONS

Others

How to define China's Import Customs Clearance compliance?

What is the B2C model tariff standards?

What are the requirements for B2C compliance?

What is the difference between direct mail and bonded warehouse logistics methods?

Can we cooperate without the brand trademark?

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